Description: Air Serbia Wheelchair Assistance is a dedicated service designed to support passengers with reduced mobility, ensuring comfort, safety, and ease throughout their entire travel journey. Whether traveling alone or with a companion, passengers can rely on Air Serbia to provide personalized assistance from ticketing to arrival. When booking a flight, passengers can request Wheelchair Assistance either online, through the airline’s customer service, or via travel agents. It's highly recommended to make the request at least 48 hours before departure to ensure that all necessary arrangements are in place. At the airport, the wheelchair assistance service begins with priority check-in, where trained staff help with document verification and luggage check-in. Baggage assistance includes handling of personal items and mobility aids, helping passengers move through the airport comfortably and without stress. Passengers are escorted through security, passport control, and to the boarding gate. Depending on the level of mobility, staff provide manual wheelchairs or electric carts, and assist in boarding using special equipment such as aisle chairs or boarding lifts. Every step is carefully managed to ensure a smooth and dignified experience. During the flight, cabin crew are informed of each passenger’s needs and are trained to provide any additional support required during the journey. Upon arrival, passengers receive assistance disembarking, retrieving luggage, and navigating customs and arrivals. Additionally, Wheelchair Assistance includes responsive customer support, available to provide flight updates, make special arrangements, and answer accessibility-related inquiries. The service is free of charge and aims to ensure that every passenger, regardless of physical ability, has full access to air travel. With a focus on care, convenience, and respect, Wheelchair Assistance makes air travel more accessible, giving passengers the confidence to fly comfortably and independently.
Category: Travel
Tag: Travel